Our services are second to none.

At Platinum, we work with you to tailor the best freight forwarding solution to suit your requirements and timeframes. We can move your 1kg parcel of gaskets to Mexico or your 1000kg shipment of planters from Birmingham – simply contact us and we will ensure getting your cargo where it needs to be is as easy as possible.

Our experienced and professional staff are committed to the highest standard of customer service, so you can be sure we will be on hand throughout the process to answer any queries you may have or sort out any issues as they arise. We respond quickly to phone calls, and answer all emails by close of business for Australia and within 24 hours for overseas requests.

We employ simple operating procedures to ensure all shipments are handled using a consistent process, leaving nothing to chance. Using innovative technology, such as real-time access to vessel arrival and availability times and dates, we can track your cargo every step of the way, and our direct interface with the Australian Customs database enables us to get faster clearance of your shipment. We also email all invoices, documents and statements, providing you with timely information and reducing our company’s carbon footprint.

Whether you are importing or exporting, using airfreight or seafreight, we will find the most efficient and cost-effective solution for your requirements.